Trust & Safety

Community Guidelines

Welcome to Pawstodian 🐾
Our mission is to create a safe, respectful, and helpful space where pet owners and veterinarians can connect seamlessly.

1. Be Respectful

  • Treat veterinarians, pet owners, and all users with respect.
  • No abusive language, harassment, hate speech, or discrimination.
  • Healthy discussions are encouraged, but negativity is not.

2. Genuine Purposes

  • Use Pawstodian only for pet-related consultations and medical support.
  • Do not misuse the platform for spam or unrelated services.

3. Accurate Information

  • Provide correct details about your pet (age, symptoms, history).
  • Doctors should provide professional and honest medical advice.
  • Misleading or false information is strictly prohibited.

4. Medical Responsibility

  • Pawstodian does not replace physical diagnosis when required.
  • Follow up with in-person visits if advised by a veterinarian.
  • Emergency cases should be handled responsibly and promptly.

5. Privacy & Data

  • Do not share personal contact details unnecessarily.
  • Respect the privacy of medical records and shared info.
  • Unauthorized sharing or misuse of data is not allowed.

6. Communication

  • All consultations should happen within Pawstodian.
  • Do not force users to move to WhatsApp or other platforms.

7. Content

Only upload relevant documents like prescriptions, reports, or pet images. No inappropriate content.

8. Fair Usage

Doctors: maintain professionalism, do not overcharge, and respect appointment timings.

9. Emergency

Use the emergency feature responsibly. Do not misuse it for non-urgent cases.

10. Violations & Actions

If any user violates these guidelines, Pawstodian may issue warnings, temporarily suspend the account, or permanently ban the user.

11. Reporting Issues

If you face any problem or notice misuse, report directly through the app or contact support at:

[email protected]

12. Updates: These guidelines may be updated. Continued use means acceptance of the latest version.

🐶 Let’s keep the community safe and helpful for everyone.

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